| 1.
Information Technology Basic |
| 1.1
Getting Started in IT |
| 1.2
Desktop Environment |
| 1.3
Basic Features of Windows |
| 1.4
Overview of Software Applications |
| 1.5
Math for a Digital Age |
| 1.6
Laboratory Safety and Tools
|
| 2.1
System Overview |
| 2.2
Public Key Infrastructure and Distribution Mode |
| 2.3
Hardware Components |
| 2.4
Portables |
| 2.5
System Resources: IRQ¡¦s DMA and I/O Address
|
| 3.1
Overview of The Assembly Process and Safety Issues |
| 3.2
Creating a Computer Inventory |
| 3.3
The Computer Case and Power Supply |
| 3.4
Preparing The Motherboard for Installation |
| 3.5
Installing The Motherboard |
| 3.6
Installing The Floppy Drive, Hard Drive, & CD-ROM |
| 3.7
Video Card Installation |
| 3.8
Final Steps |
| 3.9
Booting The System for The First Time
|
| 4.1
The Operating System |
| 4.2
Disk Operating System (DOS) |
| 4.3
Memory Management
|
| 5.1
Windows 9x File Structure and File Management System |
| 5.2
Windows Management with Control Panel |
| 5.3
System Tools |
| 5.4
Preparing a Hard Drive for OS Installation |
| 5.5
Installing the Windows 9x OS
|
| 6.1
Introduction to Multimedia |
| 6.2
Upgrading Video with a Video Acceleration Board |
| 6.3
Adding Sound Capabilities by Adding a Sound Card |
| 6.4
Overview of CD-RW & DVD |
| 6.5
Digitizing Video
|
| 7.1
Windows 9x Contrasts |
| 7.2
System Tools |
| 7.3
Overview of The Installation Process |
| 7.4
Installing The Windows 2000 OS |
| 7.5
Special Installations
|
| 8.1
Introduction to PC Networking |
| 8.2
Types of Networks |
| 8.3
Adding a Network Interface card (NIC) |
| 8.4
Physical Components of a Network |
| 8.5
LAN Architectures |
| 8.6
Networking protocols and The OSI Model |
| 8.7
TCP/IP Utilities |
| 8.8
Connecting to The Internet
|
| 9.1
Introduction to Printing |
| 9.2
Buying a Printer |
| 9.3
Connecting a Printer |
| 9.4
Sharing a Printer |
| 9.5
Managing a Printer |
| 9.6
Dealing with Paper Problems
|
| 10.1
Elements of a Preventive Maintenance Program |
| 10.2
Electrostatic Discharge (ESD) |
| 10.3
Computer/Peripheral Hardware PM |
| 10.4
Computer Software PM |
| 10.5
Power Issues
|
| 11.1
Troubleshooting Basics |
| 11.2
Troubleshooting The Hardware Box |
| 11.3
Peripheral Devices
|
| 12.1
Overview |
| 12.2
DOS Troubleshooting Issues |
| 12.3
Common Windows Operating System Problems |
| 12.4
Window 9x Troubleshooting Problems |
| 12.5
Windows 9X/2000 Troubleshooting Problems |
| 12.6
Windows 9x/2000 Registry Problems |
| 12.7
Windows NT4/2000 Troubleshooting Problems |
| 12.8
Troubleshooting Applications |
| 12.9
Windows Data Back Up and Recovery |
| 12.10
Windows-Specific Printer Software Problem
Troubleshooting |
| 12.11
Windows Specific Networking Software Connection Problems |
| 12.12
Windows 9x/NT/2000 Help |
