Course outline
Module 1: Introduction to Packet Voice
Technologies
Traditional
Telephony
Packetized
Telephony Networks
IP
Telephony Applications
Analog
Voice Basics
Analog-to-Digital
Voice Encoding
Signaling
Systems
Module 2: Introduction to VoIP
Requirements
of Voice in an IP Internetwork
Gateways
and Their Roles
Encapsulating
Voice in IP Packets
Calculating
Bandwidth Requirements
Module 3: Configuring Voice Interfaces and
Dial Peers
Configuring
Voice Ports
Adjusting
Voice Quality
Analog
Voice Interfaces
Digital
Voice Interfaces
Configuring
Analog and Digital Voice Interfaces
Dial
Peers
Call
Setup and Digit Manipulation
Class of
Restriction
Module 4: Voice Dial Plans
Call
Establishment Principles
Configuring
Dial Peers
Special-Purpose
Connections
Building
a Scalable Numbering Plan
Module 5: Configuring Cisco CallManager
Express
Overview
of Cisco CME
Cisco
CME Voice Packet Handling Methods
Cisco
CME Network Parameters
IP Phone
Registration
Ephone-dn
and Ephone
Cisco
CallManager Express Files
Initial
Phone Setup
Module 6: VoIP Signaling and Call Control
Need for
Signaling and Call Control
Configuring
H.323
Configuring
MGCP
Module 7: Improving and Maintaining Voice
Quality
Quality
of Service
Implementing
AutoQoS
Comparing
Voice Quality Measurement Standards
VoIP
Challenges
QoS and
Good Design
Jitter
overview
Delay (be
able to calculate that delay)
Applying
QoS in the Campus
QoS
Tools in the WAN
Configuring
QoS in the WAN
Configuring
CAC
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